Control Systems
RTI
Remote Control Excellence — Premium Handheld & Touchscreen Control for Luxury AV
Request System DesignOverview
RTI (Remote Technologies Incorporated), founded in 1992 in Shakopee, Minnesota, has built its reputation on one thing: the finest handheld remote controls in the custom installation industry. While other platforms compete on breadth of automation, RTI focuses on the tactile, ergonomic, and visual experience of holding a control device in your hand — and they do it exceptionally well.
The RTI product line spans from premium handheld remotes with vibrant LCD/OLED screens and backlit hard buttons to in-wall touch panels and rack-mount control processors. The Integration Designer programming software provides drag-and-drop system configuration with a two-way driver library covering thousands of AV and automation products.
At Peters Audio Video, RTI serves home theater installations and AV-focused rooms where the handheld remote experience is paramount — clients who want a beautifully crafted physical remote rather than relying solely on mobile apps or wall panels.
Why We Specify
Why Peters Audio Video Installs RTI
The finest handheld remotes in the industry — OLED screens, backlit buttons, and ergonomic design that feels like a luxury product
T4x and T3x flagship remotes with vibrant displays, customizable interfaces, and rechargeable cradles
Integration Designer software with 30,000+ device drivers for comprehensive AV control
XP processors provide the automation backbone for complex multi-room and multi-source installations
In-wall KX touch panels complement handheld remotes for room-by-room control
RF and IP communication ensures reliable control without line-of-sight limitations
Product Categories
Handheld Remotes
T4x, T3x, and T2x series remotes with OLED/LCD screens, backlit hard buttons, motion sensors, and charging cradles.
Control Processors
XP-series processors from compact single-room units to enterprise-grade multi-zone controllers.
Touch Panels
KX-series in-wall touch panels from 7″ to 10″ with customizable interfaces.
Integration Designer
Drag-and-drop programming software with 30,000+ two-way device drivers and macro capabilities.
Smart Home Integration
RTI & Whole-Home Automation
RTI processors integrate with Savant, Lutron, Sonos, and major AV brands through two-way IP and serial drivers.
T4x remotes display real-time feedback — current volume, input selection, and playback status from connected equipment.
XP processors support serial, IR, IP, and relay control for legacy and modern equipment integration.
KX touch panels and handheld remotes share programming — consistent interface across all control points.
Luxury Home Applications
Dedicated Home Theater
The T4x remote provides the ultimate theater control experience — one-touch movie mode activates projector, screen, processor, and lighting from a single, beautifully designed remote.
AV-Centric Living Rooms
Premium handheld remotes replace cluttered coffee tables of manufacturer remotes with a single, elegant control device.
Multi-Source Entertainment
XP processors manage complex AV switching — cable, streaming, Blu-ray, gaming, and music sources routed to any display or audio zone.
Legacy Equipment Integration
Serial and IR control enables RTI to manage older equipment alongside modern IP-controlled devices — no forced equipment replacement.
Specification Review
Choosing RTI for Your Home
Compare the specific equipment proposed for your rooms, not the brand name alone. RTI families discussed on this page include Handheld Remotes, Control Processors, Touch Panels, Integration Designer. Availability, model specifications, firmware and third-party integration support need confirmation before a final design.
- Room fit: Request a model-level schedule showing where each component will be used, its mounting and power requirements, and any architectural compromises.
- Integration evidence: Identify the supported connection or driver for each required function. Separate physical compatibility from actual command support and test behavior when internet access is unavailable.
- Complete scope: Compare equipment, infrastructure, configuration, commissioning and documentation together. Confirm subscriptions, licenses, warranty terms and ongoing support separately in the proposal.
Useful project details: A floor plan, room-by-room scene list and a list of the devices you intend to integrate.
Request System DesignOur Process
How We Install RTI
Discovery & Design
Every RTI installation begins with a comprehensive consultation. We evaluate your home's architecture, existing infrastructure, and lifestyle needs to develop a detailed system proposal with room-by-room specifications and control interface design.
Architectural Coordination
For new builds and renovations, our team coordinates directly with architects and builders during the design phase — ensuring RTI infrastructure (conduit runs, power, equipment closets) is properly planned before walls close.
Professional Installation
Installation requirements depend on the selected RTI equipment: mounting, cabling, ventilation, power and configuration are coordinated with the project scope. Documentation records the installed components and relevant connections.
Calibration & Commissioning
After installation, we verify the specified RTI functions and system connections. Applicable audio, video or control settings are commissioned for the room, with owner orientation and documentation appropriate to the equipment.
Why Choose Peters Audio Video for RTI
Design-Led Specification
We recommend RTI only where it suits the room, the architecture and how you live — and explain the alternatives we considered, so the choice is yours.
Long-Term Stewardship
Ongoing care for your RTI system can include applicable updates, monitoring and planned changes. Services, response arrangements and eligibility depend on the written support agreement.
Charlotte-Based Expertise
Based in Charlotte and focused on luxury residential technology. Consultations and on-site work are scheduled around the agreed project scope; select larger projects are considered nationwide.
Frequently Asked Questions
How much does RTI cost?
RTI handheld remotes range $500-$2,500. Complete systems with processors and programming typically range $3,000-$25,000 depending on complexity.
RTI vs universal remotes?
RTI is a professional control system — custom programmed, two-way feedback, IP/serial control, and processor-based automation. Consumer universal remotes offer basic IR command learning.
Does RTI work with Savant?
RTI can complement Savant in specific scenarios — for example, providing a premium handheld remote for a theater room within a Savant-automated estate.
Is RTI just a remote control?
No. RTI is a complete control platform — processors, touch panels, and handheld remotes with 30,000+ device drivers. The remotes are the flagship, but the system goes much deeper.
Related Brands We Install
Design Your RTI System
Every RTI installation begins with a conversation about your home, your lifestyle, and the experience you want technology to deliver.